We are always looking for highly qualified individuals to be a part of our team. We have locations in Beaver Dam, Columbus, Oshkosh, Watertown and West Bend. If you have prior experience in the insurance field or want to learn more about being a part of our team please send your resume to:
Attn: Mary Vogl-Rauscher
Richards Insurance
123 North Spring Street
Beaver Dam, WI 53916
Richards Agency, Inc. offers a competitive compensation and benefits package and a flexible, family-friendly work environment. Benefits include medical, group term life, disability, and voluntary dental & vision insurance, as well as a company match 401(K) and paid time off.
Current Opportunities
Receptionist/Commercial Lines Customer Service Representative (CSR)
Richards Insurance Agency Inc – Beaver Dam, WI
Job description
Do you enjoy helping customers and collaborating with a team? Are you good at problem solving and do you thrive in a fast-paced environment? We are a growing insurance agency that takes pride in building real relationships. In this role, you will help keep things running smoothly for our commercial clients — making sure their questions are answered, their policies stay up to date, and they always feel taken care of. Interested? If so, we are looking for you! Richards Insurance; is looking for a Full-time CSR to join our team in our BEAVER DAM office. You will be working with both our Beaver Dam and Watertown teams.
Requirements
2-3 years of customer service experience, preferably in commercial insurance lines
Experience working within commercial lines insurance agency is a PLUS
Strong technology skills including proficiency with Windows, database functionality, electronic document management system and internet navigation
Comfortable speaking to clients and carriers over the phone and in person and via email
Sound organizational skills with the ability to multi-task in a fast-paced environment
Excellent phone skills
Exceptionally customer focused
High School Diploma / Associate degree desired
Property and Casualty Insurance License is a PLUS. If you do not currently have, you MUST be willing to become licensed
Responsibilities
The primary focus of this position is to assist in the management of multi-line commercial accounts as well as answering the phones and transferring individuals to the appropriate personnel. This includes working directly to customers’ daily service requests, evaluating, and recommending coverages to meet the needs of the client/prospect while maintaining solid carrier relations. Major responsibilities include reviewing policies for accuracy, processing certificates, binders, change requests, claims, audits, and endorsements.
What can You Expect from Richards Insurance?
Competitive salary and paid time off benefits
Paid vacation and paid holidays
Sit/stand desks for ergonomic comfort
Community involvement
Company paid for licensing and continuing education
401K with company match
Medical, Dental, Vision, Life, Flex Spending Accounts and more!
Discount on personal auto and homeowners’ insurance
Opportunity to advance your career!
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
Shift:
Day shift
Experience:
Customer service: 2 years (Required)
License/Certification:
Property and Casualty Insurance License (Preferred)
Work Location:
In person
Contact
Email: mvoglrauscher@richardsbenefits.com
Phone: 920-887-0499