Claims & Customer Service

Claims

At Richards Insurance, our job is to make filing a claim easy on you.    

During Business Hours

Contact us directly between 8 am and 5 pm, Monday through Friday.

Click here for a staff listing or contact the office you work with.

 
During Non-Business Hours
Contact us as soon as possible and we will report your claim. All claims need to be reported promptly, so if it's an emergency, please contact your carrier directly. They are available 24/7.

Information on how to file a claim for workers compensation can be found on your carrier's website. 

Workers Compensation Claims 

Work related injuries must be reported immediately.
Printable "Employer's First Report of Injury" Form 

Amerisafe

Auto Owners 

Argent West Bend

EMC

Employers 

Frankenmuth 

Grand River 

Germantown

Grand River 

Pekin 

QBE 

Secura

Society Insurance

State Auto

Travelers

United Fire Group

United Heartland

West Bend Mutual

Insurance coverage cannot be bound or changed via submission of any online form provided on this site or otherwise, e-mail, voice-mail or fax. No binder, insurance policy, change, addition, and/or deletion to insurance coverage goes into effect unless and until confirmed directly by a licensed agent.

Life Insurance Claims

Contact Richards Benefits & Financial Services

920.319.4753 | 855.339.5971

Customer Service

Get in touch with us to submit a claim, request a policy change, request a document or ask a question. Someone will get back to by the end of the next business day.

Insurance coverage cannot be bound or changed via submission of any online form provided on this site or otherwise, e-mail, voice-mail or fax. No binder, insurance policy, change, addition, and/or deletion to insurance coverage goes into effect unless and until confirmed directly by a licensed agent.

Policy Change

Certificate of Insurance

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